SAP WalkMe: Driving Instant User Onboarding and ROI

The Issue: The Gap in Digital Use

Businesses spend substantial amounts in modern SAP systems (such as S/4HANA, SuccessFactors, and Ariba), aiming for a smooth rollout. However, complexity, frequent updates, and lack of intuitive guidance often result in a "productivity gap":

• Employee Struggles: Users find it difficult to use new SAP interfaces or complete complex transactions, leading to delays and increased use on support teams.

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• Workarounds: Users bypass standard SAP processes, which results in data quality issues, regulatory problems, and delays.


• Lost Learning: Classroom-based learning is quickly forgotten, leaving staff unsupported when they face real-time tasks.


• Missed Returns: The entire capability of the SAP system is not realised, as most users access only a fraction of its features.

The Approach: Contextual Support with SAP WalkMe

The WalkMe DAP, fully integrated into the SAP environment, addresses the usage barrier. It sits on top of your SAP systems to deliver context-sensitive assistance exactly when needed.

By deploying WalkMe with SAP, your clients can ensure every employee, regardless of experience level, can be productive from the outset.